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return policy
We want you to be completely satisfied with your purchase.
Please review our return policy below.
if you have any questions, our team is here to help.
need help?
Our team is here to assist you with any return or order issues.
Contact us anytime.
- 910-401-5640
- info@rhudysfirearms.com
- 2410 Murchison Road Fayetteville, NC 28301
RETURN POLICY
We stand behind the quality of the products we sell. If you are not completely satisfied.
please review the policy below to understand how returns are handled.
ELIGIBLE RETURNS
Items may be returned within 15 days of purchase if they are in new, unused condition, with all original packaging, accessories, and paperwork. A receipt or proof of purchase is required.
Return shipping is the responsibility of the customer unless the return is due to our error.
NON-RETURNABLE ITEMS
Firearms, ammunition. NFA items. gift cards. special orders. and items marked as "final sale" are non-returnable. Some manufacturer restrictions may also apply.
RETURN PROCESS
Contact us before returning any item. We will provide return instructions and
the appropriate return addrew Unauthorized returns may be refused.
REFUNDS
Once we receive and inspect your return, we will notify you Of the approval or rejection of your refund. If approved, your refund will be issued to the original payment method within 5—7 business days.
DAMAGED OR DEFECTIVE ITEMS
If your item arrives damaged or defective. contact us within 48 hours of delivery.
Please include photos Of the item and packaging so we can resolve the issue quickly.
CANCELLATIONS
Orders may be canceled before they ship. Once an item has shipped or a transfer has been initiated, cancellation may not be possible.
EXCHANGES
Exchanges are only available for defective items. tf you need a different item, please return the original for a refund and place a new order.
IMPORTANT REMINDER
Customers are responsible for knowing and following all federal. state. and local laws.
All returns are subject to compliance regulations and store discretion.